About Jessica
With a PACE certification from the American Society of Administrative Professionals, business education from the UBC Sauder School of Business, Ophthalmic Coding Specialist (OCS) certification from the American Academy of Ophthalmology, and training from Pima Medical Institute, I bring nearly two decades of well-rounded administrative experience with a strong foundation and interest in healthcare administration.
I began my career in 2005 in marketing and project coordination before transitioning into clinical and medical administration in 2008. Since then, I’ve developed a strong focus on healthcare operations, particularly in medical billing, coding, and revenue cycle management (RCM) across a range of practice sizes and specialties.
In addition to my work in RCM, I am a Certified Support Broker for Maryland Self-Directed Services, offering experience in care coordination and client advocacy that complements my administrative expertise.
For more than nine years, I’ve worked remotely, supporting executives, teams, medical practices, and busy professionals with efficiency, discretion, and a proactive approach. I’m driven by the details—streamlining processes, anticipating needs, and keeping operations running seamlessly—so my clients can stay focused on what matters most.
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Whether you’re a healthcare professional in need of medical administrative support or billing and coding expertise, or a business professional seeking help managing your workload, I offer a versatile skill set designed to adapt to your needs and keep everything running smoothly.
How Can I Help You?
My personalized virtual assistant services are designed to support your unique business and personal needs, allowing you to focus on strategic tasks while I handle the administrative workload with precision and professionalism.
Services
Personal and Business Administrative Support
I offer tailored support to help individuals and businesses stay organized and efficient. From managing calendars, correspondence, simple website design and management, and travel planning to handling invoicing, document creation, and client communications, I provide reliable, detail-oriented assistance so you can focus on what matters most. Whether you're a busy professional or a growing company, I’m here to streamline your day-to-day operations with detail-driven flexibility, precision, and expertise.
Healthcare Administrative Support
With hands-on training from Pima Medical Institute and extensive experience in healthcare administration, I provide reliable, HIPAA-compliant support to solo practitioners, small and large medical practices and healthcare professionals. My services include patient scheduling and intake, eligibility and benefits verification, records management, prior authorizations, and credentialing assistance, ensuring accuracy, discretion, and efficiency in every interaction—so you can focus on delivering quality care.
Medical Billing & Coding
With an OCS (Ophthalmic Coding Specialist) certification from the American Academy of Ophthalmology and extensive experience in medical billing, I provide accurate and efficient RCM services tailored for ophthalmology practices both large and small. Not an ophthalmologist? That's okay! My comprehensive services, from coding to denial management, are designed to optimize any practice's operations and maximize reimbursement, allowing you to concentrate on delivering exceptional patient care. Let's streamline your billing process together.
Bookeeping and Financial Support
I offer dependable financial support services tailored to your needs. My experience includes budget tracking, invoice processing, payroll coordination, HR management, expense reconciliation, and managing accounts receivable and payable. I help ensure your books stay organized, your reports stay accurate, and your financial workflow stays stress-free. Whether you need weekly check-ins or monthly oversight, I provide remote support that’s timely, trustworthy, and detail-focused.
Project Management and Coordination
My background includes coordinating cross-functional teams, tracking deliverables, maintaining timelines, and ensuring seamless communication between stakeholders. With a foundation in business administration and a PACE certification, I provide structured support using tools like Trello, Asana, and Microsoft Project. Whether you need help organizing a short-term initiative or keeping long-term projects on track, I offer remote project coordination that’s detail-driven, deadline-focused, and results-oriented.
Legal/Medical/Business Transcription
Clear, accurate transcription is essential—and that’s exactly what I deliver. With experience in legal, medical, and business transcription, I provide fast, confidential, and detail-precise transcripts tailored to your needs. Whether you're a healthcare provider, attorney, or business professional, I specialize in formatting, proofreading, and ensuring terminology accuracy. All work is handled with strict attention to confidentiality and compliance standards (including HIPAA for medical clients). Let me turn your audio into clean, professional documents—on time, every time.
There's Something For Everyone
If you don't see the service you need, feel free to reach out! I'm here to help and can create a tailored plan that meets your specific requirements. Just let me know what you're looking for!
Request a quote or get information on services
440.296.9510